Refund Policy

Return Policy

Thank you for shopping with Lumincoat! If you are not entirely satisfied with your purchase, we’re here to help.

You have 5 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit/debit card (or phonepe). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us at +91-8107799779].

Cancellation Policy

We strive to process orders as quickly as possible. If you need to cancel your order, please read our cancellation policy below:

You can cancel your order within [24] hours of placing it. After this timeframe, the order may have been processed, and cancellation may not be possible.
To cancel your order, please contact us at +91-8107799779 with your order number and reason for cancellation.

If your order is canceled within the [24]-hour window, we will process a full refund to your original payment method.
If the order has already been processed or shipped, you will need to follow our return policy.

If you need to make changes to your order (e.g., changing item, shipping address), please contact us immediately at +91-8107799779. Changes can only be made before the order has been processed.

If you have any questions about our cancellation policy, please contact us at +91-8107799779

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