FAQs
Get answers to the most frequently asked questions by our customers
What is luminX and what are its benefits?
LuminX is India’s top rated cool roof paint. It is applied on roofs and/or surfaces where direct intensity of sunlight is high. Application of luminX reflects sunrays and cools down the surface and the indoors.
It has multiple benefits. It reduces the surface and indoor temperatures hence resulting in cool ambience. It saves cost on electricity bills due to less use of ACs. It has multiple benefits for various industrial and business use cases as well.
Which surface type can Luminx be used on?
LuminX is a versatile product and can be used on almost all surfaces, be it RCC, metal, asbestos, stone.
What is the life of the paint/coating?
Once applied, luminX coating works well for 5 years
Is LuminX waterproof?
Yes, it is a waterproof and water repellent product
How easy is it to apply? Can I apply by myself?
The method of application is very simple. You can see the process here https://lumincoat.com/how-to-apply/
How many coats are recommended for good protection?
Two coats of LuminX are recommended for good long lasting protection
What is the temperature drop expected after complete application?
Surface temperature drop by 40% and indoor temperature drop by 15%
Will my electricity bill reduce?
LuminX reduces dependency on ACs and hence electricity bill reduces
I am a business, how do I get a quote?
We would love to work with you. Please fill your details here https://lumincoat.com/contact/ and we will get in touch with you within 24 working hours
Does your company provide only product or complete end to end solution (including application)?
We customize our offerings according to need. If you need end to end solution, we also provide that. Please fill the form https://lumincoat.com/contact/ and we will get back to you.
What is the warranty clause and how can I claim it?
There is a 3 year warranty that we offer. You can simply get in touch with us on whatsapp @9166506029 to claim your warranty benefits
How soon will I get my product after ordering?
In metro cities, you get the product on the same day or next day. In other places, delivery will happen between 2-6 days depending on exact location and geographic conditions
Is the product returnable? If yes, what are the return policies?
Yes, you can return intact buckets within 7 days of delivery
What is the shelf life of the product?
24 Months
How much will it cost?
LuminX is a cost effective product. It starts from 10 rs per sq feet.
How do I claim my cashback?
If you are lucky, you will get a coupon inside the box, send it to us on whatsapp @9166 506029 and we will process your cashback
What are the different bucket sizes available?
We have buckets in 5, 10 and 20 kgs.
How do I know how much quantity I need?
You can use our calculator https://lumincoat.com/#calculator and figure out the quantity you need
I have 1000 sq feet area, how much quantity I need?
You would need approx 2 buckets of 20 kg product with minor variations depending on surface type. Head to our calculator https://lumincoat.com/#calculator and know the exact requirements.
Since it cools down temperatures in summer, will it cool down further more in winters?
No. Indoor temperature reduces by ~15% after application of LuminX. Hence in winters when the ambient temperature is 15-20 degrees, you will hardly see a 1 degree change in temperature inside.
How do I maintain/preserve the coating after application, for best efficiency?
You just have to do basic surface cleaning once every 2-3 months. LuminX is a low maintenance and high performance product
I have purchased your product. Now how do I apply it?
Please see complete process here https://lumincoat.com/how-to-apply/ OR call us on 9166506029
I need help, how do I get in touch with your customer care?
Please call in 9166506029 OR fill form here https://lumincoat.com/contact/
What is SRI Value? How does SRI value impact the efficiency of the product?
SRI means Solar refractive index. It is synonymous with the product’s ability to reflect sun heat. Higher the SRI, the better the solar reflectivity.
What is GRIHA certificate?
GRIHA stands for Green rating for Integrated habitat Assessment. It is a rating given to high eco friendly and sustainable products.
Will your product work in high humid conditions like Kolkata and Kerala?
Yes, our product is versatile and water repellent, and works across weather conditions.
Is it water based product?
Yes, it is a water based product
Is it eco friendly and sustainable product
Yes it is a sustainable product which is also GRIHA certified