SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you visit our website or purchase something from our store, as part of the buying and selling process or contact us by available website forums, we collect the personal information you give us such as your name, mobile no, address, and email address.

When you browse our website/store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information anytime by contacting us at info@lumincoat.com or mailing us at Lumin Coatings Pvt Ltd, C-125, Narayan Vihar, Mansarovar, Jaipur, Rajasthan 302020.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.

SECTION 4 – PAYMENT

We use trusted third-party payment gateways such as PayU, Razorpay, and other authorized payment partners to process payments securely.

We and our payment partners do not store your card or payment details on our servers. All sensitive payment information is securely processed and encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).

Your transaction data is used only for the purpose of completing your purchase. Once the transaction is completed, this data is not stored on our systems, except where required for legal or accounting purposes.

All payment gateways we work with comply with PCI-DSS standards, which are managed by the PCI Security Standards Council — a joint initiative of major brands such as Visa, MasterCard, American Express, and Discover.

For more details, you may refer to the respective payment gateway policies:

• PayU: https://payu.in/privacy-policy
• Razorpay: https://razorpay.com/terms/

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

We recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@lumincoat.com.